Description

Our aftercare packages are designed for;

  • Hearing aid wearers that have become disenchanted with their existing supplier and lost confidence in the suppliers ability to get their hearing aids working optimally
  • Hearing aid wearers that have moved away geographically from their original supplier and are looking for someone near to where they live to look after them
  • Hearing aids that we or others have supplied without built in aftercare because the client feels they do not need a high level of support (typically a very experienced and confident user).
  • Ex pat clients that are only in the UK for part of the year and prepared to ‘pay as you go’ for aftercare across more than one location.

It goes without saying, the best value on offer is to purchase hearing aids with built in aftercare, this offers the peace of mind the majority of clients generally prefer.

See below the three levels of aftercare we offer;

£400 per hearing aidAftercare package for 5 years from purchase of package or until hearing aid(s) are 7 years old, whichever is sooner. Includes initial full assessment, programming and adjustments for duration of package.
£175Initial full hearing assessment, programming and adjustment. If necessary one extra follow up programming within two weeks. Cost is for a single or pair of hearing aids.
£80Follow up appointments, programming and adjustment and in-house repair work. Cost is for one visit and is for a single or pair of hearing aids.

N.B. Please note our aftercare packages DO NOT cover the actual cost of repairs and consumables such as batteries, wax guards, domes, wires, tubes and other accessories needed for the general upkeep of hearing aids.

The aftercare packages are designed to solely cover the cost of our professional time.

We can also offer a mini service as below;

£10 per hearing aidClean and check of hearing aid (includes re-tube of BTE), replacement wax guard, clearing of microphone port etc
£49 per hearing aidFor RIC hearing aids a clean and check as above and a replacement receiver wire, for BTE hearing aids a clean and check and a replacement BTE mould

Out of warranty repairs are on a separate listing here.

Our aftercare packages are priced taking into account that you will access the service from our clinic in Silsden, Keighley BD20 0EE.

Please do not purchase this item without consulting us first and only purchase once we have instructed you to do so.

If you are unsure about anything please contact us.